Brandon Roellchen: Embracing Modernization: The Importance of Adapting to Changing Business Trends

Episode 225 of Window Treatments for Profit

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225: Brandon Roellchen: Embracing Modernization: The Importance of Adapting to Changing Business Trends

Today With Brandon Roellchen:

Welcome to Window Treatments for Profit. In today’s episode, we talk about the importance of modernizing long standing businesses in the window treatment industry, specifically focusing on catering to younger generations and their expectations. We highlight the use of technology, order scrubbing, consistency in customer interactions, and the need for proper training and support in utilizing technology.

LuAnn and Brandon Roellchen’s Ah-Ha Moments

“We no longer have to describe that to a customer. We can use technology to our advantage.”

“That technology and adopting that technology has put both parties in the best position to go down the path together.”

More About Brandon Roellchen

I am a custom window coverings retail business owner, based in Kansas City. I have a passion for building business and providing exceptional experiences for clients purchasing custom window coverings. With 29 years of experience in the field, I have dominated the Kansas City window coverings market and built an exceptional team of designers.

Throughout my career, I have learned from the best in the business and continued to innovate the in-home design experience, which has allowed me to operate and manage a multi-million dollar, multi-store location business with a fantastic culture and healthy bottom line. I am dedicated to personal and business growth, and I continually seek opportunities to innovate, modernize, and compete at the highest level.

In addition to my professional pursuits, I enjoy traveling, camping, mountain biking and hanging out with my bulldog, McManus. I believe that necessity is the mother of invention and people always grow more through adversity.

I am always open to new ideas and innovations, and I look forward to being a second generation business owner that takes my family’s business to the next level. Feel free to connect with me via email or text message or visit my website, onestopdecorating.com to learn more about my organization.