What Would Lu Do?: Q2 Series | When the Right Thing Gets Hard | Part 3: When You Step Back and Your Team Steps Around You
Today on Window Treatments for Profit
You built the roles. You wrote the expectations. You had the conversations.
And somehow everything still routes back to you.
In this episode, LuAnn Nigara names the pattern underneath that dynamic, and it has nothing to do with your systems.
It starts with a dishwasher. It ends with a hire LuAnn made twenty years ago that changed everything about how she thinks about building a team.
The woman she hired fresh out of college, Kim, turned out to be better than LuAnn at fabric selection, design ideas, and technical product knowledge. And instead of correcting her back toward her own version, LuAnn said so out loud. Fifteen years later she was able to step out of Window Works when she wanted to. Kim is now a partner in the business.
This episode is about the shift that actually breaks the pattern of everything routing back to you. Not a framework. Not a meeting. The moment you look at someone on your team and say out loud: you are better at this than I am. I want you to own it.
And it is about the pattern that prevents that moment from ever happening: the silent redo, the quiet correction, the message your team receives without you ever saying a word.
What Would Lu Do?: Part 3- Create a Stable Team That Doesn’t Rely on You
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